Internal Trainer

THE ROLE

• Based in Harrogate - Hybrid Working(3 days in the office)
• £28,000 - £34,000 pa, dependent on experience
• 24 days holiday + Bank Holidays
• Excellent Benefits Package (discounted gym, 2 paid volunteering days, social activities + more)

The Internal Trainer will play a pivotal role in the creation and delivery of internal training requirements. The most immediate training requirements include Communication, Telephone Skills, Email Etiquette, Sales, Behavioural & Values, Diversity and Emotional Intelligence, although this will likely develop over time.

Key Responsibilities:

• Collaborate with key stakeholders to assess internal training needs and understand departmental requirements to identify areas for improvement.
• Design and develop training programs in alignment with organisational goals, departmental needs, and employee skill gaps.
• Continually create and update training materials to support learning outcomes for the business.
• Deliver training sessions for colleagues at all levels, employing diverse methodologies to ensure impactful learning results.
• Keeping up to date with emerging learning trends, best practices and techniques and incorporating them to continually improve our client’s offering.
• Maintaining accurate records of development activities, attendance, and evaluations to ensure colleague competence and progress.
• Offer continuous support and guidance to employees, encompassing training, coaching, and mentoring, to reinforce our client’s values of self-accountability, learning, and development.
• Assist the Head of Employee Development in all aspects of ongoing organisational development.

Key Skills & Experience:

• Proven track record as an effective trainer/facilitator.
• Demonstrable experience creating engaging training content and supporting materials (presentations, handouts, manuals, etc.)
• Exceptional written and verbal communication and public speaking skills, with the capability to engage learners effectively.
• Qualifications in Learning and Development or knowledge of DISC (desirable).
• Are a UK resident and unrestricted right to work in the UK.

OUR CLIENT

Our client is a leading Brand Experience Agency offering tailored outsourced services to its diverse client base. They are motivated to elevate their clients' brands through targeted research, strategic workshops, and the creation of digital & physical assets to develop unique customer experiences and propel business growth.

This role offers the successful candidate an exciting opportunity to further develop their L&D career within a lucrative and progressive industry with a view to progressing their career within a growing ethical business.