Sales Support Specialist 

• Nottingham HQ
• £28,000 - £32,000pa DOE
• 26 Days Annual Leave + Bank Holidays + Regular Company Socials
• Free On-Site Parking/WorkBYTRAM Discounted Travel Scheme
• Supportive Senior Leadership Team & Progression Opportunities

Due to the nature of our roles, candidates must be a UK Resident residing within commutable distance to Nottingham. Please note we cannot offer visa sponsorship for overseas candidates.

RESPONSIBILITIES:

• Respond to incoming calls and emails, qualifying leads, and dealing with queries.
• Support the account managers and build relationships with their customers.
• Identify sales opportunities from your engagement with customers via telephone/emails, processing transactional quick wins, or passing on larger deals to the dedicated account manager.
• Ensure quotes and orders are processed within accurately and efficiently and manage backorders where necessary.
• Submit preferential pricing requests to suppliers/vendors to gain competitive pricing for customers and the business.
• Handle product specification enquiries, communicating with external and internal teams where necessary.
• Work collaboratively with the finance, sales, and procurement departments within the business to ensure a smooth process and excellent customer satisfaction.

SKILLS & EXPERIENCE:

• 2+ years’ Internal Sales, Order Administration, Business Support, or similar experience is essential.
• Previous experience using CRM systems is essential.
• Customer Service experience.
• Knowledge and interest in IT hardware and software is beneficial.
• UK resident and unrestricted right to work in the UK; please note that we cannot offer visa sponsorship for overseas candidates.

OUR CLIENT:

Is a CRN Reseller of the year winner that provides technology solutions, hardware, software, and managed IT services to a large and growing set of industry-diverse clients. As an intrinsically forward-thinking organisation, they are committed to investing in the business to ensure it continues in its upward growth trajectory and stands out from its competition.

If you would like to discuss the opportunity further, please contact Alice McGlaughlin or Sophie Grazier on alice@wearemarmion / sophie@wearemarmion.com or apply directly.

Thank you for taking an interest in the role advertised. We’d like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.