SMB Sales Account Manager

• £40,000 – £50,000 pa base salary DOE
• OTE – £100k – Monthly Commission
• London / Nottingham
• 26 days annual leave + bank holidays
• Regular company socials
• Access to HealthShield & Holiday Purchase Scheme & Electric Vehicle Scheme

Due to the nature of our roles, candidates must be a UK resident with permanent UK working rights, residing within the UK. Please note that we cannot offer visa sponsorship for overseas candidates.

THE ROLE:

Reporting to the Chief Revenue Officer, you will focus on building, nurturing, and maintaining strong relationships with SMB (small and medium-sized) clients. You will be responsible for identifying new business opportunities, managing existing accounts, and driving profitability by delivering tailored solutions addressing the unique needs of each client. In return, you will receive performance-based bonuses and a highly competitive commission structure, alongside professional growth opportunities including training, mentorship, and career advancement.

ROLES & RESPONSIBILITIES:

• Client Relationship Management: build, develop, and maintain strong relationships with key-decision makers and stakeholders within your client base.
• Act as the key point of contact, ensuring consistent client satisfaction, resulting in long-term partnerships.
• Business Development: identify new sales opportunities, leveraging market research and industry/sector insights.
• Develop & execute strategic account plans to achieve revenue targets and expand market share.
• Solution Selling: act as a trusted advisor and consultant to clients, understanding customer needs, and challenges, to propose bespoke solutions that align with their goals.
• Collaborate with internal teams & external partners/vendors; leading client presentations, producing contracts & proposals, with the goal of closing deals.
• Market Research: stay informed about industry trends, market updates, and competitor activity and leverage this insight to optimise and improve customer experience and client retention.
• Provide insights and feedback to influence product development and marketing strategies.
• Performance Metrics: meet / exceed sales targets and KPIs, including customer retention, account penetration, and revenue growth.
• Ensure all sales activity and account information is consistently and accurately recorded with thin the internal CRM system.

SKILLS & EXPERIENCE:

• 3+ years’ experience within a B2B Sales or target-driven Account Manager role is essential.
• Experience working with SMB clients is preferred.
• Previous experience within the Technology/IT sector would be highly beneficial.
• Excellent communication skills, both written and verbal.
• Natural ability to influence key-stakeholders, and confidence in negation & presenting.
• Self-motivated and positive character, with a results-oriented mindset and track record of meeting/exceeding targets.
• Proficiency in the Microsoft suite, and CRM software.
• UK resident with unrestricted right to work in the UK; please note that we cannot offer visa sponsorship for overseas candidates.