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Case Study

From Hiring Partner to Strategic Partner: Marmion x HUB

Since 2024, Marmion has worked with HUB to support their strategic growth of their digital and media teams.  The relationship started with a requirement for specialist hires across account management, paid media and digital project delivery, and through a consultative, campaign-led recruitment approach, Marmion successfully delivered key personnel aligned not only to technical requirements, but also to HUB’s deliberate and cherished inclusive working culture.

Client Testimonial

Marmion have been brilliant to work with in supporting us with finding the right people to fill a number of roles at HUB. Marmion's approach to understanding both the role and its place within our wider business really suits our needs. The service we receive has been seamless and made our lives easier when finding good people with the right skills to help our business grow. Always a professional pleasure!

Helen Hudson – Co-Founder & Managing Director

About HUB:

HUB is an ambitious, full-service digital agency delivering strategic marketing, media and digital solutions. With a strong emphasis on performance, collaboration and innovation, they are committed to building high-performing teams that reflect their inclusive values.

A defining characteristic of HUB’s culture is their thoughtful and proactive approach to inclusive hiring. They are deeply committed to ensuring equitable opportunities for candidates, implementing adjustments where necessary, and continuously reviewing the recruitment processes to ensure accessibility and fairness.

The Challenge:

As HUB continued to scale, they identified the need to strengthen their internal capability across several core areas:

  • Client relationship management
  • Media planning and execution
  • Paid media performance
  • Digital project delivery

The business required individuals who could:

  • Operate at pace within a growing agency environment
  • Deliver measurable results for clients
  • Collaborate cross-functionally
  • Embody HUB’s inclusive and people-first culture

Each role sat within a different function, requiring tailored search strategies and nuanced understanding of individual departmental objectives.

Roles Delivered by Marmion:

  • Digital Account Manager
  • Media Account Manager
  • Paid Media Manager
  • Digital Project Manager
  • SEO Strategist

Our Approach

1. Deep Discovery & Stakeholder Alignment

For each assignment, we conducted structured briefing sessions with:

  • Key stakeholders across the business
  • Departmental hiring managers

This enabled us to:

  • Understand strategic growth plans
  • Clarify technical and behavioural competencies
  • Identify team dynamics and cultural considerations
  • Define success metrics for each role
  • Rather than working from job descriptions alone, we built a comprehensive picture of what success would look like at 6-12 months post-hire.

2. Bespoke Talent Campaigns

Each role was supported by a tailored recruitment campaign, including:

  • Targeted market mapping across digital and media talent pools
  • Proactive search and selection
  • Carefully crafted messaging aligned to HUB’s employer value proposition
  • Inclusive and accessible candidate engagement strategies

We positioned HUB not only as an employer of choice within the digital space, but as a business where individuals could genuinely grow and thrive.

3. Inclusive Recruitment Partnership

HUB’s commitment to inclusive hiring strengthened our partnership significantly. Together, we ensured:

  • Clear communication of adjustments available to candidates
  • Transparent interview processes
  • Flexibility in scheduling and assessment formats
  • A supportive and candidate-centric experience throughout

This collaborative approach resulted in strong engagement rates and highly positive candidate experience.

The Results

All roles were successfully filled with high-calibre professionals who are already delivering measurable impact across the agency.

Outcomes achieved:

  • Strengthened client servicing capability
  • Enhanced paid media performance delivery
  • Improved project workflow and cross-team collaboration
  • Increased capacity to support new business growth

Feedback from HUB’s CEO, Founder and hiring managers consistently highlighted:

  • Quality and relevance of shortlisted candidates
  • Cultural alignment of hires
  • Efficiency of process
  • Professionalism and consultative support from Marmion

A Partnership That Evolved

In 2025, the relationship progressed beyond recruitment. Having experienced HUB’s expertise first-hand, Marmion appointed them to support our own soft rebrand and ongoing marketing strategy. HUB now delivers monthly strategic and digital marketing support to Marmion, marking the evolution of a supplier relationship into a strategic partnership.

This transition demonstrates:

  • Mutual trust and respect
  • Shared ambition for growth
  • Alignment in values and working style
  • Confidence in each other’s expertise

Why This Partnership Works

The success of this collaboration is rooted in:

  • Open and transparent communication
  • A shared commitment to quality
  • Alignment on values and culture
  • Long-term thinking rather than transactional delivery

By embedding ourselves as a strategic talent partner, rather than simply a recruitment supplier, Marmion has supported HUB’s sustainable growth trajectory.

With further hires underway, the partnership continues to evolve alongside HUB’s expansion plans. We are proud to support a local business that not only delivers exceptional digital performance for its clients, but also demonstrates genuine commitment to inclusivity, culture and long-term people investment.

Partner With Marmion

At Marmion, we specialise in strategic recruitment across Marketing, Digital, Technology and Professional Services.

If you are scaling your team and want a recruitment partner who understands both performance and culture, we’d love to chat!

Contact Alice
07494 454 777
If you're looking for a recruitment partner who can truly understand your business and delivers results without compromise, we’d love to talk. Our qualified and experienced consultants combine market insight with a people-first approach to help you build teams that perform and last. Get in touch with Alice to start a conversation today.
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