At Marmion we pride ourselves on being a trusted recruitment partner for businesses across various industries. Throughout 2024 we’ve worked closely with the local and renowned FMCG manufacturing business, Harrogate Spring Water, and supported them to meet their recruitment requirements during a period of significant restructuring and growth.
Martina Arnold, HR Manager at Harrogate Spring Water, shared her experience:
"On taking on a new role in January as stand-alone HR Manager, I knew I’d need help with the task ahead. At HSW, we had a clear plan to restructure our senior management team, which involved significant recruitment across many specialist roles, in addition to the requirement to significantly increase headcount within our Operational areas, again looking for specialist experience.
Having worked with Marmion in previous roles, I knew that Janet and the team would be able to support our needs. Jonny was tasked with becoming our key contact – my first significant experience in working 1-2-1 with Jonny, and he did not disappoint!
Over the course of the past 12 months, Jonny has worked tirelessly to source candidates that fit within our vision of the business for the future. This has encompassed very technically specific roles from Engineering, Operations, and Quality as well as roles within our Production and Site Maintenance teams, ensuring the calibre of candidates are of the highest standard and will be with the business for the longer term. It has not been easy – Jonny had to understand our vision and source candidates in a very challenging time for recruitment, and often when we weren’t really sure exactly what we wanted, but he was happy to work with a spec of ‘we’ll know them when we see them,’ and time after time, he has delivered.
Jonny is very much part of our team, and I know he will be alongside us as we continue to grow the business for the future.”
We have worked alongside Harrogate Spring Water (HSW) since 2023, and in early 2024 Martina, HSW’s HR Manager, was tasked with leading a major restructuring of the senior leadership team and increasing headcount in operational teams following their acquisition and investment from Danone. Having previously supported Martina in other positions, she chose Marmion as her preferred recruitment partner to source highly technical candidates for a range of specialised and complex roles.
Led by our Managing Consultant, Jonny, we took a consultative & collaborative approach to this project. From the outset he made sure to gather the information required to gain an in-depth understanding of HSW’s vision for the future, alongside the current challenges they were facing. With this insight we were able to create a bespoke recruitment strategy that aligned with their business goals.
As we were working on highly specific and technical roles, we carefully tailored each campaign to meet the brief and worked closely with both Martina and the Operations Director, Ian, to refine specifications based on their feedback. Due to the nature of some roles, we reviewed thousands of applications and conducted hundreds of interviews, all to ensure we only presented the most qualified and suitable candidates.
To successfully complete a complex and technical project like this, providing an exceptional candidate experience is crucial. Our approach ensures that candidates feel valued and supported throughout the entire process, providing regular updates, feedback and advice to all candidates at every stage.
We have also provided comprehensive outplacement support to departing members of the Senior Leadership team as they moved through the transition to new roles, which included advice on CV creation, job search strategies, interview preparation, etc.
By providing a tailored approach and unwavering commitment, our partnership with HSW ensured they achieved their ambitious recruitment goals, and evidences Marmion’s ability to successfully deliver results, even within a complex and competitive market.
We look forward to continuing our collaboration with HSW and supporting similar businesses to find the talent they need to succeed.
