This is an exciting time to join a well-established yet growing organisation within the technology industry. Our successful candidates have provided 5* feedback on their experience of working for this business and if you would like to join a company who has a dynamic and progressive strategy for growth, please apply today by submitting your CV to matt@wearemarmion.com. If you would like to discuss the opportunity further, please contact Matt Pallister directly on 07943 710 160 / 01423 200058.
24/7 IT Service Desk Engineer
THE OPPORTUNITY
As an outcome of our client’s continued success, we have been tasked with searching for an IT Service Desk Engineer who will form part of their 24/7 Managed IT Support team. Due to recent contract awards and a healthy pipeline of future business, our client can offer the successful candidate job security within this very dynamic sector. A major part of this role will include diagnosing faults and completing requests within contracted SLA’s, and the successful individual will be responsible for handling any incidents via telephone, email, and ServiceNow case logging, so a high standard of customer service will be required at all times.
This is a relatively new 24-hour service, and therefore the shift pattern will evolve over time. As it is based in Nottingham successful applicants must be able to offer flexibility and be willing to work according to operational requirements on site. There may also be some occasional travel to client sites. Our client is very committed to and actively encourages all colleagues to pursue personal and professional development objectives which will be achieved through self-study. This will include keeping up to date with current technologies and undertaking any training that the organisation requires.
Your key responsibilities will include:
SKILLS AND REQUIREMENTS
OUR CLIENT
Our client is a well-established, successful, and authorised provider/reseller of enterprise technology and managed IT solutions. It is an extremely forward-thinking organisation committed to investing in the business and its people to ensure it maintains its reputation as a market leader and provider within this very dynamic sector. Integrity is at the core of what it does and has been a significant and contributing factor in their history of year-on-year growth.
This is an exciting time to join a well-established yet growing organisation within the technology industry. Our successful candidates have provided 5* feedback on their experience of working for this business and if you would like to join a company who has a dynamic and progressive strategy for growth, please apply today by submitting your CV to matt@wearemarmion.com. If you would like to discuss the opportunity further, please contact Matt Pallister directly on 07943 710 160 / 01423 200058.
Thank you for taking an interest in the role advertised. We’d like to confirm that each CV received is read thoroughly by a trained consultant. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, if you wish to speak to the named consultant about your application, please feel free to contact us directly.
