We are searching for an exceptional Customer Experience Manager with a proven track record in customer service and support.
Customer Experience Manager
THE OPPORTUNITY
We are searching for an exceptional Customer Experience Manager with a proven track record in customer service and support. As a hands-on leader, you will play an integral role in creating a fun and supportive environment and will ensure the existing team maintains high quality standards by continuing to deliver on the business’s excellent reputation for the services and products it provides.
The customer service team is the first point of contact for all customer queries into the business so you will be someone who leads from the front to ensure that your team continues to be a critical success factor in the business’s future success.
You will report directly to the Operations Director and will:
OUR IDEAL CANDIDATE
This is an excellent opportunity to join a progressive and forward-thinking organisation. To apply, please submit your CV to matt@wearemarmion.com. For further information regarding the role and our client, please contact Matt Pallister directly on 07943 710 160 / 0113 332 0678 for a confidential chat.
Dear Applicant, we thank you for taking an interest in the role advertised. We would like to confirm that each CV received is read thoroughly by a trained consultant. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, if you wish to speak to the named consultant about your application please feel free to contact us directly.
With regards to the ongoing Coronavirus (COVID-19) situation, like all responsible businesses we are continuing to monitor the situation and to act in accordance with Government guidelines. Please note however, that we are still fully operational and are working very closely with our employer and candidate clients to ensure that resourcing and job sourcing requirements continue to be met. In the interests of health and safety, we will continue to carry out all forthcoming interviews with our candidates via video interview until further notice. If you have any questions or concerns whatsoever during this difficult time, please do not hesitate to contact us on our usual numbers. We are here to support you.