We’re supporting a fast-growing technology provider in Leeds with their search for a Client Onboarding Coordinator/Customer Success Executive. If you’re high-energy, customer-focused and genuinely passionate about technology, with a keen eye for detail and a love of problem solving, this could be a fantastic opportunity for you to develop your career.
The Opportunity
Working closely with the Head of Onboarding, you’ll become a technology specialist and advocate for the platform - delivering product demonstrations, guiding customers and channel partners through onboarding and adoption, and providing wrap-around support to channel partners. You’ll also manage and coordinate the number porting process, decision-making and customer contact. It’s an opportunity for someone who enjoys building relationships, keeping things organised and working with new technology to make a real impact within a growing business.
Key Responsibilities:
About You:
You’ll be high-energy, customer-service focused and genuinely enthusiastic about technology and software - this isn’t a purely administrative role, but one where you’ll add real value for customers and partners. Experience working within a telecommunication environment is highly desirable, particularly with prior experience in number porting, provisioning, and service delivery. However, if you have strong customer onboarding and technical support experience, alongside exceptional attention to detail, willingness to learn, and a keen interest in AI and technology, we’d still like to hear from you.
Key Skills and Experience:
