We’re searching for a highly organised and confident individual to join a growing scheduling team based in Knaresborough. We’re looking for candidates with excellent telephone manner and ideally, prior experience within an administrative role.
Key Benefits:
The Role
In this role, you will liaise between customers and engineers to ensure all planned maintenance and call outs are scheduled within the internal systems. You will pass concise details to engineers, ensuring that deadlines and SLAs are constantly achieved whilst maintaining exceptional levels of customer service.
This is an excellent opportunity for someone with strong communications skills who is looking to establish a career. In return, you will be given excellent training and development opportunities. Due to the nature of our roles, candidates must be a UK Resident residing within the local area. Please note we cannot offer visa sponsorship for overseas candidates.
Key Responsibilities:
The Candidate
This is an exciting opportunity for an organised and customer focused individual with previous telephone, administration, or scheduling/planning experience. Our ideal candidate will have excellent customer service and communication skills with exceptional organisational and planning skills.
Key Skills:
